Privacy Policy

Effective Date: April 17, 2024 | Last Updated: March 2026

Young Chiropractic, located in Uxbridge and Markham, Ontario, Canada, is committed to protecting the privacy of our website visitors and clients. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website at youngchiropractic.ca or use our services.

1. Information We Collect

Information You Provide

  • Name, email address, and phone number
  • Date of birth and health history (collected during clinical intake)
  • Appointment details and scheduling information
  • Payment and billing information
  • Any messages or inquiries submitted through our contact form

Information Collected Automatically

  • IP address and browser type
  • Pages visited and time spent on our website
  • Referring website or source
  • Device type and operating system

SMS and Marketing Consent

If you provide your mobile number and opt in to receive text messages from Young Chiropractic, we collect your phone number and consent status. SMS consent is collected separately and is never a condition of receiving care or booking an appointment.

2. How We Use Your Information

  • To book, confirm, and manage your appointments
  • To send appointment reminders via email or SMS (with your consent)
  • To send marketing messages, promotions, or clinic updates (with your express written consent)
  • To respond to your inquiries or requests submitted through our contact form
  • To process payments
  • To improve our website and services based on your feedback and interactions
  • To comply with legal and regulatory obligations

3. SMS Messaging

If you opt in to receive SMS messages from Young Chiropractic:

  • You may receive appointment reminders, booking confirmations, and follow-up messages related to your care
  • You may receive promotional messages only if you have given separate express written consent
  • Message frequency variesMessage and data rates may apply
  • Reply STOP at any time to unsubscribe. Reply HELP for assistance.
  • We do not sell or share your mobile number with third parties for their marketing purposes
  • SMS consent is not shared with any third party or bundled with transactional consent

4. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:

  • We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep your information confidential
  • We may share your information with other healthcare providers involved in your care, with your consent
  • We may disclose your information when required by law, to enforce our site policies, or to protect the rights, property, or safety of Young Chiropractic, our clients, or others

5. Third-Party Links

Our website may contain links to external booking sites or other third-party websites. We have no control over the content or privacy practices of these sites. We are not responsible for the protection of any information you provide while visiting such sites. We encourage you to review the privacy policies of any third-party site before providing personal information.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Clinical records are retained in accordance with Ontario healthcare regulations.

7. Your Rights

Under applicable Canadian privacy law (PIPEDA), you have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate or incomplete information
  • Withdraw consent for marketing communications at any time
  • Request deletion of your information where legally permitted
  • To exercise any of these rights, contact us at dryoung@youngchiropractic.ca.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Cookies

Our website uses cookies to improve your browsing experience. You can adjust your browser settings to refuse cookies. Some features of our website may not function properly if cookies are disabled.

10. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after any changes are posted constitutes your acknowledgment and acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, contact us:

Young Chiropractic

Uxbridge and Markham, Ontario, Canada

Email: dryoung@youngchiropractic.ca

Website: https://youngchiropractic.ca/

By using our website and providing us with your personal information, you consent to the terms of this Privacy Policy.